LEGAL
Last Updated: March 1, 2026 | Zhongshan Zili E-commerce Co., Ltd.
By accessing or using this website, contacting our customer support team, or submitting any support request, you ("Customer") agree to be bound by these Terms of Service ("Terms") in full.
This website and the products sold under the Zatsaog brand are intended exclusively for adults aged 18 years or older.
Individuals under the age of 18 are strictly prohibited from accessing, purchasing, or using our products.
This website operates as an official after-sales customer support portal for Zatsaog products sold through Amazon and other authorized channels. This website does not process direct sales transactions.
Zatsaog guarantees a resolution — replacement approval, refund initiation, or alternative solution — within 24 hours of a verified support request.
Important: Improper cleaning, maintenance, or use of intimate wellness devices may present health risks.
Zatsaog products are intimate hygiene devices. Customers are responsible for following all cleaning and maintenance instructions provided in the product user manual.
All content on this website, including but not limited to text, branding, logos, and design elements, are the exclusive property of Zhongshan Zili E-commerce Co., Ltd.
To the maximum extent permitted by applicable law, Zatsaog shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products.
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to conflict of law principles.
For any questions regarding these Terms of Service, please contact:
Zhongshan Zili E-commerce Co., Ltd.
Brand: Zatsaog
Email: support@zatsaog.com
Phone: +1 (888) 989-0177